DIRECTV Disconsolations

If there was some interim correspondence, as this next letter I wrote to DirecTV seems to indicate, it is lost.  Nevertheless, the information in my letter below, and the tone of it, is certainly corallary to the bill I was sent for the month of September for $104.26, and the fact that they had cut off my service.

September 29, 2006

DIRECTV Customer Service
P.O. Box 70014
Boise, ID  83707-0114

Re: Account 9408062

Dear DIRECTV Customer Service;

I wrote to you the first time (first correspondence attached) [lost] because I wanted answers in writing why I was being charged more than twice what I agreed upon (about $27 per month) over the telephone with one of your representatives, who I called immediately after the DIRECTV phone message that my 3 month trial period for the ‘Total Choice’ package had expired (June bill attached).  I was forced into the ‘Total Choice’ package in the beginning, never wanted it, and consider you to have extorted about $30 extra out of me when my system was already set up, paid for, and not a soul had to come out here to hook up anything or do any work whatever.

Show me in writing where I have defaulted from the initial 3 $36 per month (about) payments, or any of the agreed upon $27 per month (about) payments thereafter, and I will gladly pay them.  If you are any kind of a business whose freedom I spent a year in the jungles and mountains of Viet Nam fighting for in 1968, write this out in plain English that I can understand, and that can be understood in a court of law, where this may end up.  Your monthly bills are unacceptably unintelligible and an insult to your customers.

Do not telephone.  I have no faith whatever in the spoken words of your sweet talking representatives, or in any other type of telephone correspondence with you.

Sincerely,
[No signature]
Account Number 9408062

Yes, even I am growing disgusted with my pathetic reference to my tour of duty in Viet Nam in 1968, but it has worked on occasion in the past, so I thought it was worth a try. No dice!